Only on rare occasions do they get an order right and it's been this way for many years. I'm not sure if it's the training the staff get or the staff just can't be bothered and I'm not even one to criticise services because my own job is partly customer services so I know what it's like but something needs to be said about this place.
There's been a time where my partner and I have waited at the drive-thru for at least 5 minutes before we were spoken to. We would of driven away if we hadn't already been parked in by a car in front waiting and a car behind us.
The amount of times we've specifically asked for a wing/breast and gotten a leg instead. Last time they made this mistake I had very little meat on the leg/thigh hence why I prefer the wing. ...read more
