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POOR service and quality of meat is inconsistent. Lovely staffs until there's a problem then they don't want to know. Spent $350 in three weeks and they were happy to let me go elsewhere as they had no intention of resolving a problem where they had put inferior product into a bag. 6 months ago we threw a whole bag of steak in the bin as it was so tough it was inedible. We gave them the benefit of the doubt that time, however we feel robbed this time. It's such a shame they were unable to deal with a complaint and they have lost a very good customer beacause of it. Its more of a shame that they weren't bothered either.