Hairdressers
Reniu Hair & Beauty
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All was fine until on my 2nd appointment I was denied olaplaex, being told my hair didn't need it, and as a result, 1/3 of my hair fell out and a 1/3 had to be chopped off. No exaggeration. I handled it relatively well all things considering, I never blamed them or got angry, I understood these things happen and it was unfortunate... they agreed to refund me my money and offered to give me weekly treatments for a month. I was happy with this resolution. The next week I contacted them as my hair was continuing to fall out in clumps and I just needed advice/reassurance about what to do. They became incredibly defensive and accused me of attacking them. They then told me it was my own fault it had happened (I've had blonde in my hair for years, went full platinum over the last year and never had a problem. I only use salon products and have actually been praised on the care I take of my hair). Needless to say, I am incredibly hurt by the way I've been treated. Super ...read more
Andrea and the team at Reniu are so wonderful! I had been going to the same hairdresser for nearly ten years and switched after the recommendation a friend. Andrea is so lovely, does such a great job and is significantly cheaper than my last hairdresser. I'm so glad I made the change to her salon :)
I am extremely happy with my visit to this salon. All of the staff there were both friendly and professional. The ladies I had ( Hannah for colour and Andrea for cut and style) went out of their way to ensure I was comfortable and communicated with me what I wanted done with my hair throughout the entire process. The result was amazing and the cost was so much LESS than what I am used to paying for a decent hair colour,cut and straighten. I will definitely be going back :).