Mobile Phones Retailers
Repair Mate
Closed until Monday
9:30 am - 6:00 pm
Repair Mate
Quality Repair at best pricesOur team is friendly and dedicated to provide you with the highest quality customer service. Repair Mate offers reliable repairs for a variety of electronic devices and sells high quality phone accessories . Mobile phone repair specialist over years of industry experience. We repair all mobile phone models with quality parts and warranty.
Our trained and experienced Mobile Repair Technicians can repair any mobile repair problem that your mobile phone will throw at them. Any reapair, we have the solution! We can help you with a wide range of mobile phone repair services (Melbourne) including: Iphone Repairs, Ipod & Ipad Maintenance, Samsung mobile phone repair, Sony and LG mobile ...read more
Contact details
Payment options
- EFTPOS
- EFT
- Visa
- MasterCard
- Direct Deposit
- Cash
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Brands
- Iphone
- Samsung
- HTC
- Nokia
- LG
- Sony and more
Opening Hours Detail
- Appointments Available
- Closed Public Holidays
- Online Service
I have had the same terrible experience as some of the other reviewers where I trusted Repair Mate to fix my phone and not once but twice did I have to go back with issues caused by them. The second time I was told that it was my fault and the warranty was void when the problem is something that, according to Google, is mainly caused by dodgy DIY screen replacements. Unprofessional and no responsibility/accountability. I also felt ganged up on by the repairer and the assistant at the desk. Do not waste your time or money.
I received my repaired phone and promptly tested the phone ny making a test call, the screen went blank and I could not hang up the phone. I contacted Repair Mate and I spoke to Ash where he refused to honour the warranty and now I am out of pocket $214 and still left with a broken phone. I had the same experince as HollyCat
Dear Tony,
We have not rejected warranty at all, please feel free to send in your device for any warranty claim.
Hi Tony,
Terms and condition that you accepted while putting your order through states "9.4 Liability for transport costs
(a) The Customer is liable for any costs associated with returning a Device to Repair Mate pursuant to a Warranty Request.". Terms and condition available here - https://www.repairmate.com.au/inner/repair-terms-of-service
Thank you
?
Repair Mate aggreed to pick up the phone, but and provided a conn note. We waited all day and called the courier comapny. The courier company had no record of a pick up at our address. Further more I recieved an email today from The customer service representative expalining that the ourier had arrived at 5:21PM. The thing was that I was at home at that time and with no record with the ourier comapny who would you belive. I am still $214 out of pocket and with a broken phone.
