Ritz Cafe

Absolutely appalling customer service. No wonder the place was empty! As a woman, let alone pregnant woman, I have never been treated with such utter disrespect. My mum wanted to buy a take away coffee and some raisin toast. I decided to sit in the cafe's outside seating area to wait. When the female owner decided to leave her social table outside the cafe and actually serve a customer waiting inside the cafe, she walked past me and greeted me with the most vile of looks - all because I had unwrapped and packaged food from another store resting on the table in front of me, along with my shopping bags. When the female owner finally approached my mum at the counter, she very rudely and abruptly advised my mum that we were not welcome in her cafe because we had outside food. My mum informed the female owner that she had wished to buy coffee and raisin toast and that it had nothing to do with me. To which the owner very rudely again said "it did not ...read more

Mixed emotions, food is great. Have been a few times and others have had really bad experiences but mine have been ok. Big breakfast is Great and filling.

Service was good and prompt. Order chicken burger w/ chips and coke. (eat in $10.50) burger very tasty chips fresh and hot. Also got iced coffee. Yum.
Okay the decor is kitschy but it somehow suits it. One thing I thought was interesting was the hot food items were on display in cast iron griddle pans. Charming.

When people place an order, they expect exactly what was ordered. If I order a burger with chips on the side, I expect to receive exactly that and be charged accordingly. However, if the order comes out as a burger and a plate of chips and you're charged accordingly, then you question the waiter/waitress. I have been there a few times and that was the last.