Rivers Clearance Store

twice i have purchased shoes for my son from and on both occasions the shoes have fallen apart in ways that make then unwearable on the first occasion i was refused a refund/exchange/credit due to the fact that the shoes had been worn in the 3weeks we had them now 18mths later i foolishly purchased a 2nd pair and they to fell apart when i tried to return them i was refused a refund/exchange and only offered store credit at half the value of the shoes price. the service person on both occasions was extremely rude and dismissive and admitted to being the manager of the store ( a shocking example to her staff) and then imagine my surprise when i check the rivers website and find that they clearly state that it is there policy to treat customers in the manner i was treated and that the have a dozen clauses to cover ripping customers off with faulty goods and even a clause saying that there "rules" make actual laws irrelevant shame on this company for its ...read more