Mechanic
Road & Race Performance Pty Ltd
11 Mary Parade
Rydalmere, NSW, 1701
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I saw the review before however I don't get what he's talking about. So i'm posting my experience too.
I've been coming to Peter for years and never had an issue and he's always been very accomodating.
I made the mistake of taking the free option with new tyres and all I ended up with was a wobble over 100km/h and wasted time. Brought it to Peter and it worked flawlessly.
Recommended from me.
Horrible experience. Dropped my car off for a simple wheel alignment, 7 hours later it was finished, along with a whole lot of other work which I never asked for. I was also never contacted for permission for the extra work.
What I thought was going to be a max $100 job, turned out to be $550. Seriously don't go here unless you're an oil baron. Actually no, even if I was a millionaire I would still not go here by principle.
After seeing this nasty comment, we rang the customer to ask what the problem was. He seemed very embarrassed by our call and had nothing to say! Obviously just a young 'keyboard warrior'. A genuine person would call to discuss if he had any sort of concern.
Fact is he knew full well when he brought his car in that it wasn't just a 'simple alignment'. He was well aware of the broken wheel studs that were a major safety issue, then there were 4 hub rings to be made; removed front wheels to adjust camber; ride height adjustment all round together with an aggressive street alignment that he wanted. ...read more
Wow, RoadRacePerformance, calling your customer a 'keyboard warrior' for sharing their experience with others. He is entitled to his opinion and there is no need to 'embarrase' him for doing it.
I'm assuming that your call didn't address his issues as the review is still here. Otherwise he would have updated it or put a more positive one up.
@JimS90, I too had similar experiences with Peter, I no longer go back. Neither do any of my friends.