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Worst. Booked an appointment for tape hair extensions (which I've had by other salons many times) and met the staff in a rented space. There was no mirror until the end. My hair is light brown and staff put BLACK and white extensions in. The colour match was so horrible and staff decided to tell me after staff put them in that staff didn't have my colour so used dark ones. when I complained (in tears) I recieved no apology. I had them taken out at another salon 2 hours later. The only good thing about them was I got a refund.
I'm making my third salon order today and I absolutely love these hair extensions. I've been working with hair extensions for about 10 years and I know good hair when I see it. I use to use another supplier in Melbourne and the hair was awful. Clients kept coming back and having issues. Since using Royale I had'nt had anything but positive feedback. The staff are also very friendly and professional. Thank you Royle
