SA Lounge Suites

I ordered a lounge from SA Lounge Suites back in May 2016. I liked the style, colour and the fact it was made in Australia, however the main draw card was the delivery date of 6 to 8 weeks. Once ordered I received no further correspondence from SA Lounges for 10 weeks so I contacted them and was informed there was a problem with the leather and delivery would now be 14 weeks. After 14 weeks once again there was no update from SA Lounges, so I contacted them again and they eventually delivered a lounge the following week, however it was the wrong colour. I contacted SA Lounge Suites multiple times and eventually 2 weeks later, Frank the manager visited my house and confirmed the colour was incorrect and assured me he could replace it in 2 weeks, however this did not occur. Once again, after multiple phone calls and emails with no response, I contacted Consumer and Business Affairs to help resolve this issue. 7 months later Frank the manager ...read more