Salon A

It was more of a “service” than an experience - and an average one at that. The young hairdresser was NOT warm and chatty, and that’s fine, I don’t always feel like chatting, maybe they had a long day and didn’t feel like interacting, but at bare minimum, I expect an “are you comfortable?”, “is the water temperature okay?”, “do you have enough magazines?” “are you okay for drinks?” this kind of bare minimum? Otherwise it just comes across as inconsiderate. I didn’t even get asked “do you like your hair?” at the end? So assumption is that I too bad if I didn’t. Considering my request at consultation ended up very different at end result, I did leave unsatisfied. Also, I didn’t get a head massage during shampoo/conditioning, which I found rather odd and very annoying. Genuine question: are you treating Groupon vouchees like this? Or are you always like this? It’s not acceptable either way, as groupon vouchees of course can write reviews and share their ...read more

love love this salon, I have been going to salon A for 3 years now and have recommended at least 12 of my friends. we always come away from the salon feeling a million dollars, I was so shocked when I read the last review but speaking to my friends and re reading it I realized something ,she still got her hair done . WELL DONE SALON A .you always give the best service and always GIVE THE BEST HAIR IN THE BUISNESS.. and one last word for the last reviewer .scoopon (really)!!

I also purchased a Scoopon, upon arriving at the appointment I booked 4 weeks earlier and had sms confirmations from the salon, I was told by the colourist that I was only booked in for a colour/blow wave and not a cut. Even though I went through everything that was included on the voucher when I booked. They then asked the cutters if they could help out, which they just flatly refused and they said that I will have to come back or wait around until 5, this was 1pm on a Saturday. I explained to them I had travelled an hour to get there already and I couldn't wait around. They were so rude and would not even consider helping out. I was extremely annoyed and said I was going to write a review about the salon, more about their poor attitude and disgraceful customer service. ...read more

I purchased a double Scoopon for me and my best friend, at first I was really nervous because it was my first color but the stylist made me feel at ease and I couldn't be happier with with the outcome. The salon was very relaxed and it was nice to be in that sort of atmosphere after spending a long day at my crazy work place.this is the best experience and out come possible.thanks guys.

I usually don't do reviews but I think this one is necessary, I bought a scoopon voucher For a colour and cut. They called me to arrive half an hour early which I did, then I ended up waiting 45minutes anyway. The hairdresser cut my hair and blow dried it curly, when I got home I found out hairdresser missed a massive part on my left side. The cut was dreadful and the colour fell out after two weeks, I actually have had longer colour from bottles. I really wouldn't recommend this salon.