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We purchased a queen Regal Splendour from Dave at the Beverley store a few months ago, most amazing sleep we have had since. Never slept on a pocket spring before, what was I thinking! This is so much better for my back. Cant thank you guys enough, great price, great service and great product.
Do not touch this company at all.
They sent us the wrong item and have blamed the freight company for it.
Wont answer the 3 phones at all.
Now fighting to get back a full refund as im refusing to have it replaced as i can not trust that i will be sent the correct item.
The item i got showed up with no delivery docket to say what it was.
They claim that i got a more expensive item but looking at there website it was worth 280 dollars not what i bought which was 1500 dollars.
They blame everybody else for there mistakes when they are fully to blame.
Makes me wonder how many other people they ripped off at the sydney royal easter show in 2018.
If i could leave minus 5 stars i would as this page plus google maps and even there own facebook page has bad reviews and wished i had seen this before buying
We are sorry that you received you a more expensive mattress than you ordered. We were happy that we were able to give you a partial refund to solve the matter. When we you contacted us again as you decided you wanted to take advantage of the 100 day trial policy and swap it out for you again. We are glad that it is now resolved and you have received a high quality 7 zone gel memo foam double sided mattress for a legitimate wholesale price ( which is approximately 1/6 of the price of retail )
Have bought 9 mattresses, twice 4 king singles and one made to order super king. I have also referred other family and friends. Friendly service and best price guaranteed. Maybe the wait time is a little longer than expected however the quality outweighs the wait time. Overall very happy with my purchases and will keep referring and buying from Matt and his team.
