Scarboro Toyota

Beware of Scarborough Toyota, especially the finance broker Yusof Nahrawi. They can lie very professionally.
I told the guy before I signed the finance contract that I don't want the warranty added, I don't think I can afford the monthly repayment to please remove it . He said it can be removed after finance approved. After finance approval, he asked me to sign the contract with warranty and emailed that it cannot be removed and does not answer phone calls and not even call back. They now say he won't be calling us , he is gone on holiday. Be careful. I regret doing business with them.

never ever doing business with scarboro toyato. worst experience ever. the sales manager, Michael, is such dodge person. visiting scarboro toyato and find out the selling price is $300 more than i expect. i have decided to leave, but the manager Michael begging me to pay the full price instead of give me a $300 voucher. so i decided the take the deal. however, today i went to service my car and Michael told me that i cant use that voucher.
I regret doing business there! avoiding trouble better dont buy Toyota cars in this Scarboro Toyota! after reading customers reviews, i found that lots of people were treated badly like me. I wish i had read the customer reviews before i went there! Sham on you Scarboro Toyota, SHAM ON YOU Michael!
if you are the owner, i am shame on you too. so many bad reviews about Michael and u still employ him as an manager.

I am not a person who would usually rate a service. But this time I am really annoyed with their pathetic service. Their sales guys speak different things, they can’t even take a stand on what they have said, they will butter you so much to visit the store on fake promises, after they will come to know that you have really liked their vehicle, their annoying manager Mick would intervene, who has the worst customer service. Only after you can have an interaction with him, you will understand what i am talking about. I would very very strongly recommend everyone to avoid visiting this place.

DISSAPOINTING SERVICE!!

I am not in the habit of placing negative reviews, I usually receive great service I so only write positive ones.

We bought a 2016 Mitsubishi Triton 31/5/18 the salesman said he would ring us the next day Friday to let us know when we could pick it up. We hadn't heard by lunchtime, so I rang the dealership and left a message with reception. I rang again around 2:30 left another message with service manager still no ...read more

Scarborough Toyota havepossibly the worst people to deal with customers. All seem to have trained in the dinosaur era, making the customer feel like a their showroom is somesort of bad theater production stage. It took nearly two hours to buy a new car even though I knew what I wanted and haggling for lower price or inclusion of 'extras' was out of the question (apart from the floor mats).

The main sales guy was nice enough and competent enough but the socalled 'process' everyone was referring to apparently had to be followed! so I was passed on from 'Peter to Paul' to sign various things, told about extra things I could get done/buy even though I inidcated I was not interested. ...read more