Scarborough Beach Cycles

I informed the shop owner that I would be late to pick up my bicycle as I work away after they could not fix my back breaks. Upon picking it up they charged me $40 storage fees and $20 labour and never mentioned to me once about the fees when I was in the store aswell as on the phone to them not to mention my bike was in worst condition. Shop else where people these guys are a fraud.

Worse customer service ever & bad quality equipment = AVOID THIS SHOP!
I bought a pair of pedals 4 weeks ago from Scarborough Beach Cycles, for ~$35 cash, and the pedals are already faulty = this gives you an idea of the poor quality gear those people are selling! Scarborough Beach Cycles staff did not want to replace them nor refund me, because I had no receipt... a great example of their poor customer service! I wanted to support & deal with a local shop, but I am now sure I will get better gear, cheaper price, and much better customer service

Had a puncture near by - my last c02 failed - walked to their shop and asked if I could borrow a pump... They looked at me like I was some kind of idiot? They said we can pump up your tyre for a gold coin donation for charity... I didn't have any money on me but said fair enough I live a couple of ks away I can come back in ten min to give u your donation... They didn't want to no about it.... Pathetic!... Little did they know I was new to the area and was looking for a new local shop....Make sure u have a gold coin or else you can walk home... And wld still ignore you! :)

Go anywhere else but here!

Well that's totally different to my experience just the other day. They helped out, sold me only what i needed and had the patience to explain how to DIY a couple of repairs...

I do not know how this business is still going.. Staff are so rude to people who no nothing about bike repairs.. I would strongly recommend going elsewhere.. They do not deserve your money!