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I am a very happy and satisfied customer of The Scrapbook Lady in Pakenham. Jan and Sandie are always friendly and very helpful with information and suggestions on card-making and scrapbooking. It always gives me such a buzz when I know that I will be calling in there!
Hi - First of all, I do not know the owner personally. I travel down from the Latrobe Valley very occassionally and this review is just how I have always found Scrapbook Lady with my dealings.
On the rare occassion that we have travelled through Pakenham, I am always anxious to call in to Scrapbook Lady as they have a wonderful range and I just love it. I have always been treated with nothing but courtesy. I wander around for ages (so much product) without someone hovering and all staff have been lovely.
I have not been to the new premises but hope to call down soon.
I think the above negative must have happened after the shop had moved and maybe they should have rang back at another time to see what happened before leaving a review like she has.
Best Wishes in your new premises. Sandypas
I wouldn't recommend this business to anyone, I called to enquire regarding products, and a child answered, they couldn't be bothered speaking to me, so told him to tell me they weren't there (unfortunately for them, was loud enough for me to hear them on the other end of the phone!)
I am aware there are limited scrapbooking options in the area, but i would recommend traveling further out of your way, or giving this one a miss.
One would think the dead giveaway here that you had the wrong number was "a child answering". If this person had bothered to persue this further rather than post a scathing baseless comment, she/he would have found with a quick "google" that Scrapbook Lady moved from this address and changed the phone number in May 2010. (Comment posted late 2010) As the owner of this business I would highly recommend it, we have a 500 square metre shop, with very helpful and friendly staff who have years of knowledge between them and all the latest brands. You can find us at Unit 5/18 Bormar Drive, Pakenham which is just off Bald Hill Road. You can call us on 03 5940 8925 and we guarantee a child wont answer, or check out our website for current information. www.scrapbooklady.com.au Thank you, Jan Thacker
