Car Rental
Select Ute and Car Rentals
Select Ute and Car Rentals
Select Ute & Car Rentals are open when you need them, conveniently located at over 20 locations in Brisbane.Select Ute & Car Rentals are open when you need them, conveniently located at over 20 locations in Brisbane. There are no hidden costs when hiring a vehicle from our extensive range of new passenger vehicles like the exciting new Toyota Yaris or Nissan Tida or the luxury and comfort of the 8 seater Toyota Tarago. Select Ute & Car Rentals also has a range of commerical vehicles to suit your every need.
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Short summary: Rude customer service on phone, I will not be hiring or recommending them.
Long summary:
Terrible customer service. After phoning to provide all details, as well as emailing them (and getting a reply confirmation) was told by service staff on phone that I had never given them the details. He was rude at me, then said he'd put me on hold while I woke up to myself. I hung up. Called his manager to complain, whom did not apologise and say "Thanks, I'll pass that on."
Agreed. Customer service is awful and rude. I will never hire again or recommend this business. Plenty of other businesses with the same cars and good prices. They need to realise who the consumer is and that when they are rude, they may have already made a sale; however, the customer will never come back or refer them.
