Seven Hills West Licenced Post Office

This must be the worst PO, so unhelpful, customer service the worst, received a package that didn't belong to us so tried to return it to this PO, (my local, which is where package would of returned to if not left), reply was can't do anything, don't know where it's meant to go but I can keep it for you, you must be kidding

I've had a mix of experiences with seven hills west post office. The usual gentlemen in charge is lovely and very good at what he does however he has not been there of late. The older man who is always there is very rude and aggressive. He also takes a long time to do things. A number of packages and letters I've sent through the post office have gone missing. I also often receive other people's PO Box mail in my PO Box.



Although more busy and not family orientated Seven Hills post office in the shopping center is much more professional and know more about what they're doing. You wont get much of a friendly chat but you will be treated pleasantly and efficiently which is all I ask.

The staff at this small post office are fantastic. At the time I went in to collect my package, there were 2 staff members and they were helpful and cheerful. They do not stock a lot of packaging etc so buy it from elsewhere and do all your business at this one. I have had the displeasure of dealing with its counterpart at Seven Hills Shopping Centre where the staff seem bereft of making any lateral decisions including the postmaster. Well done Seven Hills West Post Office; if I could have all my mail diverted to you guys I certainly would!