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I always find these taxis to be more reliable and cleaner. The staff also seem to be friendlier and more knowledgable with directions. I do find however that taxi prices are getting more ridiculously expensive with a trip to the airport getting close to the $100 mark even though we live relatively close to the city.
If it is raining and you are cold or having important meeting don't use Silver Service. I rang them and asked them to send me taxi ASAP. After 15mins in the rain and cold. I had decided to called them back and they said they didn't have my booking and abruptly hung up. I rang them back and found operator who couldn't understand the sense of urgency, rude and no service mind. They were annoyed that I was asking them why I got hang up on and where was my taxi. Utterly useless. They don't deserve any stars!