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I no longer use Slade Refrigerated Transport of Wauchope NSW, due to the following two reasons:
1. The drivers were on multiple occasions rather rude and blase in the handling of my sensitive important freight. I found this to be of much concern, as i believed they were very experienced and professional operators, i was truly wrong, all their experience handling refrigerated good meant absolutely nothing, my freight was below control temperature and was in poor condition..
2. The response I received from the management of Slade Refrigerated Transport, regarding my concerns, was totally inadequate and uncaring, not good at all. My contract with Slade Refrigerated Transport was terminated immediately.
I urge other companies to look elsewhere for the haulage and storage of their refrigerated product. Overall a huge disappointment and a reprehensible service from Slade Refrigerated Transport. 12-11-12