Soft Touch Carpet Cleaning Pty Ltd

DO NOT USE THEIR SERVICE. They arrived 30 mins after agreed time, did the job in a rush and most of the stains did not get removed and are still in the carpet. Their equipment is poor and their effort is careless.

They always want cash, now I know why!

Did not clean carpets or tiles satisfactorily. They agreed that is was unsatisfactory and sent someone back to do again. After the second time it was still not good enough. I had then run out of time to get it cleaned before the exit inspection and so the management deducted their expenses from my bond. They get half a star for getting the refund right. I wish I could give them less. DO NOT USE!

Poor Service. Failed to arrive at allotted time. Then rang and said they would be another half an hour. 45 minutes latter left a message saying they could not find the property. When I contacted the owner operator and asked what had happened, she firstly said the man had been and there was no one home. This is despite me being there the whole time. When I refuted this version of events she insulted me and told me to find someone else! If I was asked I would not recommend!