South West Kitchens

We had a terrible experience dealing with this company. We paid our deposit prior to getting the design finalised. After the site visit the design came back completely different to what we'd requested. Our builder had actually designed and mapped the entire laundry out prior. After the visit a quote came back $3500 over the original quote at almost $10,000 for a tiny laundry made with the cheapest laminate. We decided that we didn't want to work with a company who does business this way and to cancel our order. We made the right decision especially as they refused to refund even part of our $1500 deposit citing major costs for the site visit, design and exorbitant communication fees. Very disappointing.