Southern Cross Pottery Pty Ltd

I purchased a ceramic water filter made by this company through another store and it's a good filter however, after 2 years or so of using it and liking it, I recently found that the water filter candles purchased from Southern Cross Pottery stopped working. I've tried 3 of them, all of them are filtering the water far too slowly and I can't understand why and I've tried everything to fix the problem.

I've attempted to contact this company by email, advising them of this problem and requesting some advice, was ignored, then when I followed up with another email, was told that the contact person received 'over 100 emails a day' and that they were busy. After that, I received nothing from them except a dismissive ...read more

Great pottery bits and pieces. The place to go if you are looking for a water purifier.