Specsavers

As of January 2011 the store is offering special of $179 for glasses with a free upgrade to multifocal. The fine print (which doesn't actually exist - you need to tease the information out of the staff while they are trying to upsell you) is that this is for the lowest (cheapest) index lens material only, and 'standard' multifocal technology. This would be suitable for people with only a very slight vision defect, and in any case these customers would not need multifocal lenses. The staff are rude and not well informed. I tried to query what the different grades of multifocal meant, and got a completely garbled and useless description. I checked some other stores in the area and they all had information sheets with clear diagrams that exactly explain what the grades are - SpecSavers either doesn't bother getting these from their suppliers, or don't want their customers to know about the differences in the grades. I complained about my treatment to management ...read more