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The customer service is very poor. Went to purchase some linen last week and I got a rude shock when the person at the counter was busy texting facing backwards instead of serving me. I decided to go home without the shopping as I didn't have the time to wait for them to finish texting.. Very bad customer service and never going back there:-(
This place is huge and is sure to have what you want - as long as you can be bothered to find it. In typical Spotlight fashion, things seem to be thrown anywhere and a lot of the staff have a "can't be bothered" attitude. Still, it is good to find things for any craft activity and also great for those school projects. Prices are reasonable and they have some great specials.