Springfield Licensed Post Office

The post office remains an essential service in any community. I recently went to the Springfield Post office to post a letter.
The first impression of the Springfield post office is the long queue of people waiting outside and inside the shop. In front of me we 19 people and two staff behind the counter. It took 22 minutes to post a letter. Staff seem oblivious to the negative impact of this slow inefficient outlet. Another Post office or more staff at Springfield is needed.