Steam Train Cleaning Supplies

We purchased a polivac from this business. When we went into the store to test it, the vacuum bag was not filling properly and we were told that the vacuum needed a couple of blades replaced. We paid extra to have the blades replaced and when we went to collect the item, we tested it in store and it seemed ok, but once it had been used on the job for approximately half an hour it once again was not sucking properly. We called the business management who was not at all helpful and implied that we had somehow broken the item ourselves and from then on he stopped answering our calls. Besides all this, when we picked up the polivac, we also left a vacuum at the shop to be repaired. The management subsequently sent us a message stating that they were unable to repair the vacuum. We have emailed the management and left phone messages, trying to organise a time to pick up our vacuum, but all of our correspondence has been ignored. We have also ...read more