Stefan

Two years ago I was left standing while 9months pregnant for 50minutes past my appt time. I was grasping my tummy, pacing and expressing real discomfort. I couldnt get a single staff member to make eye contact with me so i could ask for a seat. Several looked at me indirectly but zero -for 50mins- thought it would be appropriate to offer me a seat, apologise that i was waiting so long or offer even a single glass of water.
I put in a complaint. The appt was for my son who was there with me. I ended up storming out and got a cheap chinese lady to do his hair for 10 bucks. The manager emailed me back and said sorry then offered to do my sons hair for free. I didnt want any handouts though and his hair was done enough that i didnt want to go back even for a ...read more

I've given this place second and third chances. Every experience is uncomfortable and horrible. The staff aren't helpful or friendly natured. They don't care for anyone's comfort, ignore the customer to act cold and gossipy together in the corner and can't wait to get you in and out again.
I put a post about one of my experiences and Facebook and a lot of people agreed that the staff are the worst! Other shop staff told me that people say it all the time to them. I think they're famous in the centre for being the shop with the awful hairdressers!
Makes me said because I use to love Stefan's years ago. Until Mt Ommaney.