Stirling Leisure Centres - Leisurepark - Balga

I’ve been dealing with my canceled membership for 3 months now. Came in and filled a form out to cancel and I’m still getting billed to this day. They have no record of this form I filled out. Do not recommend the leisure centre to anybody.

Horrible customer service. I was given the wrong information to cancel a membership and as a result had to pay an extra month unnecessarily. Further more when I was contacted about my enquiry to receive a refund on the month they flat out declined my request. I am sure it isnt that hard to have some understanding and basic customer care. What ever happened to going that little bit extra to make the customers happy. Thumbs down.