Stitch & Staple Upholstery

Based on experience with this company, a furniture importer recommended it to me. To follow up on that, I sent an email and made three phone calls. The message on the answering machine says that the company will call back as soon as possible. Despite my attempts to make contact, I have never received any replies. This is unprofessional behavious and I would not recommend this company.

Yesterday i picked up my antique chair quote was for dark/brown stain, re upholstery, upholstery studs, two new wheels.
Time frame given by owner 1 1/2 weeks

2 1/2 months later, chair completed and just wrong, ruined and not what was wanted.
No studs, front wheels not replaced so the chair is 3cm lower at the front, stain colour is a horrid lacquered medium brown, no studs.

Totally gutted, i feel nothing but absolute horror and sadness when i look at what should have been a gorgeous chair