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I own a property that is managed by Strata Care. I have not had a worse experience with a body corporate management company ever, and I have dealt with quite a few. Their staff a rude and incompetent. They cannot complete simple tasks such as send levy notices to the correct address. They don't respond to emails whatsoever, and even avoid phone calls, when they don't have an answer for you on a matter. Absolutely awful, it is beyond belief how bad they are.
I live in a Strata Care managed apartment complex. My words cannot convey their ineptitude in handling our buildings day to day running. Our intercoms are broken and they've been 'fixing' them for over 6 months so that means you can't have anything delivered as the UPS/Aus post workers press your button and think you're not home. The emergency exit lighting doesn't work just a dark stairwell, god help us if there is a fire. The driveway security roller door is permanently up and open letting anyone in. They won't even give access to water meters, not to mention all the fire codes I'm sure they're breaking with no functioning lighting in the stairwells. Calls, emails, messages, threats of me moving. THEY DON'T CARE. Just "I'm working on that" in a rude tone.
AVOID AVOID AVOID.
