Swan Natural Beauty Salon & Day Spa

Went into Swan for a Swan Indulgence Manicure ($55), it was anything but an indulgence. I wasn't explained the extra price for shellac polish, my cuticles weren't trimmed, only one hand was moisturised, the polish looked like it had been growing out for at least a week after the treatment and the polish of two nails fell off after a day and a half. When I went in and said to the 'management' that I was not happy they asked rather abruptly, "What's wrong?" I had to wait 40 minutes. After being told that they'll call the 'management' to see what would be done I was called back and offered a refund for the shellac, "Because the manicure was fine." I explained that the manicure was not done well and asked for the 'management' to call me, which they didn't. It was only after reading reviews on here and asking one of the staff who works there (unbeknownst to her) that I found out that the 'management' were the same person. Anyway, the managament returned from a break and ...read more

I recently went to Swan and was very impressed with their wonderful pleasant service and the great job they did on my nails. Well done guys!

ive been going to Swan for waxing for over a year, and only stopped going when i moved away :( jess (the new owner) was my waxer and i was so happy when i found out she was taking over. All the staff there are really nice and knowledgable. And I like how they text to confirm the day before. Im actually getting married soon, so am going to make a special trip to the salon to make sure im looking my best for the big day :) thanks girls x

I went to Swan to to get an indulgence manicure with paraffin as i was a groomsman in a wedding party. It was the first time i have ever had my nails done so i may not be the best person to comment. The service by the ladies on staff was awesome. Even though i was kind of embarrassed (and feeling un-manly) at having a manicure done, the ladies were supportive and re-assuring and made me feel at ease. The paraffin treatment was pretty weird but felt really good and made my skin shine for a change.



Full marks to Swan for giving me such a great first experience in the beauty industry :)

HI all, I love swan beauty in broad beach, I started going there about a year ago n found it to be great. The staff are amazing and very cheery and helpful i go there for just about anything beauty now. Jess the manager there is fantastic she does an amazing job.

Thanks