Home Decor Retailers
Taplin Security Products
(07) 3630 4770
95 Old Toombul Rd
Virginia, QLD, 4014
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We purchased a Forcefield door from this company & after less than 3 yrs the door could not lock after already having the company out to try & fix the problem. Made us pay $95 to fix a problem that was caused from the door not being fitted properly in the 1 st place. Would never use this company again. Service was terrible.
Taplin Security Products has always taken pride in the service to our clients and products we sell and manufacture. We provide a 2 year warranty on all our installations. In this case it was not a product failure or poor installation. The door would not lock due to house movement, hense a service call fee of $95 was charged. Our Clients are always made aware that if locks doesn't work due to house movement, service call charges will apply.
House movement occurs when subsoils around the home's foundations swell or shrink based on moisture conditions.
Kind Regards
Taplin Security Products
