Shades & Blinds
Tassie Blinds
Currently open
8:00 am - 4:30 pm
Tassie Blinds
Quality Products, Honest PricingSince opening our doors in 2009, Tassie Blinds has expanded exponentially to be one of the largest retailers of its kind in Tasmania.
We focus on customer service, quality products and very competitive honest pricing. All of this backed up by our exclusive Tassie Blinds Guarantee.
So if youâ??re in the market for 1 or even 100 of our quality products, be sure to grab your FREE quote from locally owned and operated, Tassie Blinds.
Contact details
Type
- Electric
- Vertical
- Roman
- Pleated
- Sliding Panels
- Venetian
- View more (3)
Services
- Installation
- Measuring
Payment options
- Cash
- MasterCard
- BPay
- EFT
- Visa
- EFTPOS
- View more (1)
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I would not recommend Tassie Blinds. We initially chose them because of their great customer service when providing a quote, despite them not being the cheapest option. Once our order was placed, all customer service went.
The product (pretty stock standard) was late, another order was incorrect (both in length of blinds and specs of accessories) and one order was missing parts. The staff hardly ever return phone calls and certainly never provide customer service by ringing you to provide an update - you always have to call first.
I am providing this review as we are in the building industry and renovate regularly and I have not received such poor service from a local company.
There was no offer to fix the problems, we waited for 5 months to receive the correct order and was not compensated in any way. From start to finish we ...read more
Hi Hobart2014,
We apologise for your unhappy dealings with us. Indeed we did fail to deliver our promised level of customer service in this instance, and we sincerely apologise.
Been a locally owned small business, we take all feedback seriously and would like to assure you that this is an isolated case. Dealing with thousands of individual customers each year, unfortunately we do sometimes make some mistakes, and it so happened to be your order.
We have identified your particular case based on your description above and discovered a flaw in our procedures. We have since remedied this by employing a new staff member in this area.
Thank you for your feedback, we have now put procedures in place to prevent any re-occurrences.
Kind regards,
Tassie Blinds
