Telstra Bondi Junction

Located at the ground floor inside Westfield Bondi Junction shopping centre, this Telstra shop occupies a relatively small shop but was slightly spacious thanks to an empty middle area. I was there on an early Saturday afternoon and all the staffs seem to be busy and so I had to wait on what seems to be a checkout counter.

When my time finally came, the staff was not able to assist with my pre-paid service enquiries and I had to eventually asked for her name before she realised that she had to call for her manager to see if it could have been addressed.

The manager then told her to do some things which I thought was the way out. It took quite a while for it to happen and when I left I thought it was already done. Unfortunately, later that afternoon it caused other issues so obviously the assistance wasn't done properly.