That Computer Guy

That Computer Guy

Computer Support is different today.
Everyone is connected.

Our technicians enable a new level of support that gets you faster help for less money because we have reduced the expense of a service call. Sending a technician out to fix your computer is inefficient because they can only fix one person at a time. Most support is consumed with many short tasks that keep the techs waiting. This is time they could be fixing the next computer. Most technicians can easily fix many computers at the same time if the computers are side by side. We achieve this through remote support.

Better support is to add you to our support network and monitor your computer with a professional monitoring system. You still get the same real people that know you but now they have better tools without having to drive out to your premises when you need help. On our first visit, our "enabler" will add your computers to our support network. You will now get regular maintenance with complete reporting. Its no secret, regular maintenance reduces the level of problems. Our support system automates many of these tasks reducing the cost of support even further.

We take care of the little issues so bigger problems are reduced. No more waiting for something to go wrong then calling for help. No more putting up with issues because its easier than getting someone in. We know when issues are starting to appear then solve them before real problems happen.

Its proactive support.

Call That Computer Guy and see how IT support has improved. Our techs love what they do and are happy to help. ...read more