The Aussie Mystery Shopper

The Aussie Mystery Shopper

TAMS, which is abbreviated from THE AUSSIE MYSTERY SHOPPER, is a 100% Australian owned and operated business, unlike a lot of overseas owned mystery shop businesses presently operating in Australia.

Not only are we an all-Australian business, but our 2 owners have owned local businesses for over 20 years. We also have the distinct advantage that one of these owners also has had extensive training in mystery shopping over a period of YEARS. It is, with this knowledge from training through a wide range of mystery shop businesses, that we have eliminated a lot of the problems and time-consuming unnecessary processes. We design our own programs to suit your individual specific needs in an easy to understand manner.

WE UNDERSTAND THAT YOUR TIME IS VALUABLE, AND FAST AND EASY TO UNDERSTAND SERVICE IS OUR GOAL FOR YOU.

Our job is to be the unbiased, yet trained eyes and ears of your business. Customer experiences and service quality is our priority.

TAMS likes to deal with ALL SIZED BUSINESSES. So, if you too have been left waiting for that never-to-happen return call from other businesses, please be assured that we are there for you and guarantee our best service. Our aim is to give you friendly, helpful service and obtain all the information you need to achieve your goals.

We send in trained customers to assess your business. We, in conjunction with you, the Client, determine your target areas and compile a Questionnaire detailing all the relevant information you request. This assignment is then designated to a hand-picked suitable for your assignment, accredited and experienced mystery shopper to perform an agreed upon by you scenario, which results in our obtaining all the detailed information you need.

The information is then converted into various types of Reports detailing different information in quick and easy to read formats.

Most reports have graph and charts assessment, which among other uses, is very accurate to keep as a running guide ...read more