The Base Warehouse

Do not use this service. What is shipped out is different to what you order. Bad customer service.

Complete Joke! Will never shop with them again! Place an online order and it took 1 week for any communication that they even received the order. Then took another week for it to be packed, Some items were wrong and only part of the order was received and has now taken 2 weeks of paypal disputes and NO COMMUNICATION from them to get my money back! They are the worst online store i've ever dealt with! NEVER AGAIN!!!!

Agree they deserve no stars ! Their attitudes , especially the manager was appalling . It is all on their terms and they are extremely unaccomodating and rude. Staff like that can only ruin your business I do not recommend anybody buying from there Unpleasant people they don’t deserve our time or money. Avoid them!

Actually, they deserve no starts. Appalling service. I queried my rights as part of the consumer guarantees act in Australia for selling me faulty goods and I was told I as the customer had the problem. None of their products are faulty I was told (even if they have holes in them and don't work) and that I if I returned a product due to a concern the owner said he would never give me my money back as I was lying. I was horrified at this level of rudeness from the owner.
Disgusting and will be reporting them for not honouring the consumer guarantees act in Australia Business that sell junk products are not exempt from the law.

My favourite party store. I come here all the time for all my party products and they have a massive selection of products. Thousands of items ranging from balloons, tableware, costumes, lollies and the list goes on and on. Highly recommend this place for all your party and celebration needs.