The Good Guys

I thrive on excellent customer service cause its a dying art. And this place was a clear example of a place that doesn't have it. I will not shop there EVER again.

You don't have any good employees at the front counter. Won't be shopping here or any of the good guys stores ever again.

We recently ordered - and paid for - a 1300 refrigerator from The Good Guys after seeing a specific model we liked on the showroom floor. The assistant said there were no others in stock and that it would have to be freighted from Sydney and would take a week at which time they would contact us.

The phone call never came so, after seven days had elapsed, we rang back. Our inquiry about the fridge was met with the excuse that there had been "some sort of delay". No apologies about not keeping us up to date by ...read more

I have made this Edwardstown my regular spot for buying anything related to electrical applicances - big or small because of their repeated knowledge and helpful natures as well the competitive prices.

I've purchased a laptop, desk-top, kitchen applicances, iTouch, iPhone and stacked washer/dryer set from these fellas - all because they never let me down. The advice they provide is not self-serving and it's genuine.

They always offer to carry to the car, apologise if there is a delay and offer straight forward advice tailored to either my needs, or that of an individual within my family.

I wouldn't go anywhere else.

Cath

Huge range of eletrical and electonic gear, the cheapest prices around and the best and most helpful service, even for technophobes!