The Hair Of The Dog

When you take your dog to be groomed you expect to get your dog back, not someone else's! Had to figure out we had the wrong dog by going to the vet to have chip scanned and contact other owners ourselves to arrange swapping dogs back! When management finally opened after 4 days closed the management were so rude and abrupt! Very intimidating and tried to say they never had 2 dogs the same that day, so how did they swap them then??

Management not apologetic at all and blamed us for taking the wrong dog!



Never again and think people should know!

I recently took my schnoodle to get his hair cut. I know the breed of my own dog. I was not called when he was ready and when I went to collect him he had been shaved to the skin. I knew he had matted fur from his fun swimming adventures but it needed to be scissor cut and groomed rather than shaved to the bone. I was horrified at the sight of my little schnoodle. I was never phoned to say he was going to look like a whippet. The management is rude, abrupt and intimidating. Never again will I let The hair of the dog anywhere near the once teddybear Arnold. I look forward to his chocolate curls growing back.