The Happy Nut

As I was enjoying a really tasty mix from these guys I was surprised to find something particularly 'crunchy'. So crunchy it couldn't even be bitten. I was impressed when the company quickly responded to my pointing out of this, however I've gotta say that it took a lot longer than I would have expected to get it all sorted out - including getting a box with a bag in it to return the product in. Eventually I appreciated their response after looking into what it might have been, and that they sent a complimetary product to replace mine. Food was tasty and filling but it was a bit of a downer to go through that.