The Paper Empire

I visited this shop for the first time recently as I was looking for a suitable piece of parchment paper to have some calligraphy done as part of a wedding gift. This sales lady recommended a particular option which I accepted. I then showed photos of the paper to the Calligrapher I chose who told me the paper was too dimpled in her view to get the best results, and recommended using her own parchment paper instead. So given the piece was for a Wedding gift, I went with the Calligrapher's recommendation. Then today, I returned to the shop with the parchment paper (still taped closed in the paper bag they wrapped it in), explained the situation and requested to return the item for a refund. The Manager then refused a refund, pointing to a small sign on the counter stating no returns on paper stock and their policy written on the receipt. I then calmly explained a/ I am a new customer to the store, b/ I was not aware of the no returns policy as the sales assitant ...read more

Great paper shop selling tools and materials needed for paper crafts. Think pens, many types and designs of paper- including oriental, origami papers, cards, washi tapes, stamps etc. Excellent, knowledgable and informative staff. Custom invitations order available. Well priced. Will definitely be back for more paper-needs.