Party Supplies

The Party Store

2 Reviews

411 Melbourne Rd

Newport, VIC, 3015

The Party Store

Celebrate in Style

The Party Store offers a wide range of boutique tableware, party invitations, party decorations, balloons, balloon arrangements, personalised balloons and banners, party styling, glassware (apothecary jars, drink dispensers, mini milk bottles), cupcake stands and cake decorating essentials.
We also offer helium cylinders for hire, should you choose to fill the balloons yourself on your special day.
If online shopping is not your cup of tea, then take inspiration from our Retail Showroom located in Newport, Melbourne.

Contact details

Supplies

  • Helium Tanks
  • Glassware
  • Flags & Banners
  • Balloons
  • Frozen Cocktail Machines
  • Decorations
  • View more (2)

Services

  • Home Delivery
  • Online Ordering

Payment options

  • EFTPOS
  • PayPal
  • Visa
  • Cash
  • MasterCard

Opening Hours Detail

  • Times Vary - call for details
  • Online Service

REVIEWS (2)

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Ryan Watson
OVER 9 years AGO

Had I bought the items from the $2 shop it would have been cheaper and I get to keep them and this is what I am recommending to people. Don't get ripped off. In total you took about $80 for hire of three items and yes I did break one didnt expect to get the money back for that one but to get only $15 back is ridiculous. Anyway I used your business once and never again.

Ryan Watson
OVER 9 years AGO

Too expensive. Hire terms and conditions not set out clearly. Better off buying your own. Would not recommend. Will never use again

The Party Store
OVER 9 years AGO

Hi Ryan,

We have hired these apothecary jars and stands out for a while now. We have a track record of zero complaints. So I am quite disappointed that you have had a bad experience.

I understand you weren't happy about the partial refund of your deposit. Had you returned the jars unbroken and in a timely manner then it wouldn't have been such a bad experience for both parties.

The hire was $10 a jar for 4 days. One was broken. We retained your $20 deposit for that one.

I extended your hire to 7 days for your convenience at no extra charge. You returned our jars and stands 10 days late, during that time I called numerous times to which you "forgot" to do so. I reminded you of our trading hours and the fact that I needed them returned for another hire.

Charging you an extra 4 days hire seems fair considering I lost a whole hire job because you simply kept forgetting to return them.

The Party Store
OVER 9 years AGO

Agreed that in your scenario it may have been dearer to hire than to buy. But I'm sure had you returned them unbroken and on time it wouldn't have been the case.

Kind regards,

The Party Store.

Ryan Watson
OVER 9 years AGO

The broken jar I was aware that you wouldn't refund me so to talk about this is ridiculous. I paid $40 in hire and you only returned me $15 which you never mentioned you would take. I will never use you or recommend you to any of my friends and family as we have parties often and your business on a whole is a waste of money. Cheaper going elsewhere

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