The Yacht Shop N.T.

I had a Raymarine Rotary Autopilot "repaired" here. After taking it off my boat & leaving it with them it was returned to me without the fault being found. I was charged an hour for examining it. I had to go to sea to check it's operation & then it failed within an hour. This was very disappointing as I was sailing to Africa and it was an important bit of kit. They were too busy to look at it again before I left a few days later.
When I got it repaired in Cape Town, South Africa the engineer examined it in front of me. He took the outer cover off in 2 minutes & didn't find anything. He then unscrewed the next 4 screws & saw the worn cogs & broken plastic. This took about 5 minutes.
The Yacht Shop admitted not undoing the second set of 4 screws as it would have taken more time & they would have to have charged me more. They will not discuss it further with me or return my emails.
I would not recommend this company.