Tiffany & Co.

I remember going to Tiffanys in New York on several trips and buying over $200,000 different items with my parents - whilst growing up.....My partner and I are planning to get married - one afternoon carrying over $300,000 he dragged me to Bondi... I was practically in my PJ's - and he was wearing extreme casual attire. We walked into Tiffanys and for 8 minutes - no one gave us eye contact. I then interrupted a young lady and said - Could you please assist us? She quietly called to her male colleague - who could not hear her and went on cleaning surface counters. Other potential shoppers were also ignored. Lady said I will send someone over. I started to feel bad - then I realised - no its their bad luck - be it $5 or $1 million they dont deserve our money. No help was ever sent - on our way out - I leaned towards the girl working behind counter - and said; Ohh thank you soo much ummm Amanda for sending someone to assist us. You have been soooo ...read more

Appalling service. Both the store and the customer care line. Went in to choose a gift. Told they didn't have it but would order it in and call me within 24h. No call. Called customer care - deeply apologetic. "Bondi Junction store will call within 2 hours." No call. Call customer care next day. Deeply apologetic. Repeat. No call. Call again next day. Repeat. Have to re-order gift. Weekend passes. No call. Call customer care Monday. "So sorry. Someone will call within 2 hours." Receive a call 1.58h later. Gift will be in tomorrow. Receive call Tuesday: gift ready to collect. Cancel meeting to go in to collect (by now they should have been couriering to me with a gift of my own) and they have ordered the wrong thing. "I'll go get the management". 10 minutes later, I'm still standing I a store empty apart from a security guard and 8 gossiping sales staff. No sign of the management. I have to leave to go to my next meeting. Call customer care en route. "So sorry. Someone will call ...read more