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I took my car for a service last year and it was very convenient. Dropped it off at their garage in Northpoint, walked to work, picked it up at the end of the day. I was told I needed new breakpads, so had them replaced plus a service and a pink slip. They seemed nice enough.
A few days later I got my e-toll statement and noticed a harbour bridge toll in the middle of the day when my car was in the mechanics. They had driven my car over the harbour bridge into the city and back??
I rang and left a voicemail message asking them to call me back to explain why they had driven my car into the city and back to North Sydney. I never heard back from them.
I understand a test drive is usual practice, but around the block should surely do? No need to drive my car into the city. I can only assume they used my car for errands. Not happy at all!
