Total Eden Watering Systems

Awful Service. I purchased a water pump, fittings and pipes to pump from a creek into a dam. A day after installation water had drained out of the dam through the pump. So I went back to Total Eden to buy a valve to install in the line to prevent water flowing back. I requested the sales staff refund one of the fittings I'd no longer need once I installed the valve. They refused to refund a $10 part because it had been used. I explained it had been used briefly, was in pristine condition, and really Totally Eden should have advised me to buy different parts in the first place. They still refused.

This was not an isolated incident. My wife has had similar bad support and attitude from this sales staff. I rang to speak to the management of the Busselton store and left a message when I could not contact them requesting they phone me back. No one called back.