Toukley Aquatic Centre

I am disgusted in the despicable way they treated my disabled daughter and carer. The level of disrespect and distain for someone less able is something I would except from the 1800's not 2017.

After much deliberation, we decided not to make a formal complaint or take any further action as we felt that the culture of "provider first" rather than customer focus was probably unchangeable as corporate core values.

We have decided it is better to have our daughter not be able to swim than be subjected to reprehensible treatment that truly made her feel disabled.