Air Conditioning & Heating Installation
Tozer Air Conditioning & Electrical
Closed until Monday
9:00 am - 4:30 pm
(02) 4951 4522
69 Elwell
Beresfield, NSW, 2322
Have a picture to share?
Upload it to help other users learn more about this business.
Had a 1hp air conditioner installed in the bedroom. Specifically requested the outside unit be positioned away from the side of the house so as not to disturb the neighbours. Was away when they commenced installation but arrived home as they were packing up and found the unit had been positioned were I did not want it. Explained to the management who replied "We don't put them there". Explained this wasn't satistactory to which he said "It's already in place". Some days later rang the office and explained the situation. I was told it was not normal to position them away from the side of the house (This is obviously done so as to save on cable and associayed costs as the power box was a short distance from the compressor). It was useless going further with them so left it at that. Consiquently the air conditioner has only been used two or three times, on extremely hot evenings, for fear of disturbing the neighbours. ...read more
nbrichards
TOZER are concerned of your above documented concern of your experience with our company.
We have checked our system & can not locate a reference to your name with the unit you say was installed.
We intended to review your case & our procedures, however, we have fallen short in finding any match to your case or concerns as you have highlighted.
It would be appreciated the you contact me direct [email protected] for review or further direct discussion, as I know that I have not spoken with you previously with claims you highlight above.
