Tweed Coast Spick & Span Cleaning Service

We were first quoted $308 to have the place cleaned, and we were told this was a quote for 7 hours. The cleaners got here yesterday and said their quote was for 3.5 hours (although there were two of them). I went out for a few hours whilst they were doing the cleaning, and when I got back, I found that they had merely gone over what I had already done, and there was no real indication from what I could see that they had actually done anything really, apart from dust a few surfaces and mop the floors again. I expected, given I had done most of it already, that they would address the stuff I had not done, including under the beds, window ledges, windows, etc. Is that unreasonable? I actually feel pretty ripped-off; I cannot see where my money has gone at all, and I am pretty annoyed. My housemate rang the owner's accountant today and his comment was, apparently, 'the instruction we gave the cleaners was to do as much as they could in 3.5 hours.' That was not the ...read more

After meeting with these ladies, I am very impressed with the way they conduct their business. Very professional,excellent rates. A pleasure to do business with!