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I went in with a spare tyre on and the flat in the back of the tray (it was a ute), and asked for a service and new tyre. I was told it would be in and out in the one day...
2 days later (after calls) I finally get a call the car is ready - I ask what sort of tyre they had put on...oops it hadn't been done.
I go in the next day and they have done the change but put the spare tyre back in the ute tray and not on to where the spare is meant to go?!
Bit frustrating! as well as a lot of time lost without my ute