Mechanic
UltraTune Auto Service Centres
23-29 Parramatta Rd
Lidcombe, NSW, 2141
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In 2013 May, I had my Mazda towed to this mechanic because my radiator had blown. The mechanic started to work on my car and the costs just went up and up, over 2000$ later I took possession of the car. Just down the road I had the same problem occur, but this time I had it towed to another mechanic. That mechanic reviewed the work and said to me that there was some faulty workmanship. After spending another 1000$, this is on a car just 6 yrs old and in very good condition. Anyway I returned to this place and sought a refund for unnecessary work and was given a refund of 800$. And I was very upset by these events. I therefore say be very careful what work you get done and question any overpayments. The manager said to me that he had sacked the mechanic, because that’s not how his business operates, but I never got confirmation of this.
Had called them regarding air con in my car. The bloke I spoke to sound genuine. Even gave me a rough price and describe all sorts of procedures they will follow to make sure it'll be fixed. Arrived there, the bloke I spoke to over the ph was not there. They don't even fix air cons themselves but have to call a contractor to come down. Had been charged just under $300, luckily before I entered my pin for payment I checked the price on screen and they try charge me $385. Told me it's warranted for 12mths, got home received txt its only 6mths. Air con had not lasted the weekend. Called bout warranty, they said bring it over they will fix the leak but I still had to pay for regas.
I only register TrueLocal today to share my bad experience with this service shop. The management tried selling tyre $200 more expensive than RRP. Called fair trading on the spot. They even refuse to my cancellation request(for service not even started, tyre not yet ordered)
If you want to risk being ripped off then go ahead.